Family Connect

A Scalable Virtual Care Platform for Powering Your Entire Hospital

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Seamless, Scalable, Smart

Vitalchat is a fully scalable enterprise platform that adapts to your hospital’s needs. From patient rooms to the operating rooms, from a single facility to a multi-hospital system, Vitalchat scales effortlessly to enable high-quality virtual care wherever it’s needed.

Engineered to Address Today’s Challenges

Vitalchat was purpose-built as a platform for virtual care, designed from the ground up to overcome the limitations of first-generation telehealth solutions. The result is a modern, cloud-native platform that delivers seamless connectivity, robust performance, and a more intuitive experience for both patients and clinicians.

Hardware Agnostic

Works with existing screens, reducing costs and IT burden.

Edge Computing Efficiency

Reduces bandwidth strain while enabling real-time AI insights.

Cloud-Native & Future-Ready

Built for flexibility, security, and scalability across systems.

“In six months, we’ve seen a $10 million return in savings.”

Peter Pronovost MD, PhD, FCCM

Chief Quality & Clinical Transformation Officer

Veale Distinguished Chair in Leadership and Clinical Transformation, University Hospitals

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Flexible for Every Hospital Space

Vitalchat is built to support every corner of your hospital, clinic, or care facility.

Patient Rooms

Virtual nursing with AI-supported monitoring at the bedside.

Operating Rooms

Remote procedural guidance and collaboration.

Emergency Departments

Rapid, app-free access to virtual specialists.

ICU & Isolation Units

Safe, hands-free virtual care where it’s needed most.

Post-Acute & Remote Care

Seamless continuity of care beyond the hospital walls.

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Easy for All Users

Care should be accessible to everyone—without barriers. Vitalchat’s intuitive platform makes it easy for patients, nurses, physicians, and family members to connect—no downloads or logins required.

Patented “digital door knock”

Allows patient to control who can virtually enter their room.

App-Free Connectivity

Instantly connect to a patient’s room with a secure link.

Built-In Language Translation

Automatic, real-time translations remove language barriers.

Voice-to-Text Captioning

Supports accessibility for hearing-impaired patients and providers.
can virtually enter the room.

Learn How Vitalchat Can Transform Virtual Care at Scale