Alexa…Google. Stop ignoring me.
First, let me just say that I love you both, for so many reasons:
Your forms are varied and flexible and would fit so perfectly as a fixed endpoint in a healthcare setting.
You aren’t a drag on the bank account.
You are friendly with so many devices that you practically fit in anywhere.
And don’t even get me started on your voice…activation. It’s phenomenal and yet so comfortable and familiar to us all (like the girl-next-door).
But Alexa….Google. Here’s the thing. You’ve blocked my calls. In fact, you are so closed off, you won’t let any 3rd parties in. And that’s a real shame for healthcare, because this relationship is meant to be.
Dream build with me for moment here. Imagine opening up your endpoints to telehealth—allowing me to call your device in the patient room. Your voice activation means a two-way, touchless experience for patients. In the home, think about an affordable Alexa or Google device in a senior’s home that they (or their family) bought on Amazon. With a small PTZ camera module and Vitalchat Telehealth software, any physician could seamlessly dial into your device from their EMR and get permission from the resident to enter. The resident would never need to touch a thing. They could even initiate an outgoing video visit to their family or caregiver with a word. This would be a game changer for inpatients, seniors at home, dementia patients in assisted living…the list goes on and on.
I’ll even offer you my digital-door knock technology to ensure complete patient privacy.
So, what do you say? Can I call you?